What are the official rules of the Challenge?
Please Click Here to check out the official Challenge rules.
When does the Challenge start and end?
The Challenge runs from [DAY, MONTH DATE at TIME] through [DAY, MONTH DATE at TIME].
When do the Bonus Challenges start and end?
Bonus Challenges start and end at various times. Please Click Here to check out the details on each Bonus Challenge.
How do I find out if I’ve won a Bonus Challenge or a grand prize?
The winners of the Bonus Challenges and Grand Prizes will get a really awesome email from CrowdRise or the Challenge sponsors. In addition, we'll be posting the winners Here so check back weekly after each Bonus Challenge is done.
You can also Contact Us for a winners list and anything else in the world. Check out the Challenge Rules for a little more info about how to win a grand prize and the Bonus Challenges. Please note that it can take up to seven (7) business days to verify the winners. All Challenge participants will receive an email after the winners are determined and you can read more about it all in the Challenge Rules.
You can also Contact Us for a winners list and anything else in the world. Check out the Challenge Rules for a little more info about how to win a grand prize and the Bonus Challenges. Please note that it can take up to seven (7) business days to verify the winners. All Challenge participants will receive an email after the winners are determined and you can read more about it all in the Challenge Rules.
How and when will the Bonus Challenges and overall Challenge prizes be awarded?
The prizes will be delivered by the Challenge partner within approximately ninety (90) days after the all required paperwork is returned to receive a Challenge Grant. Check out the Challenge Rules for a little more info on grand prize fulfillment. Please Contact Us if you have any questions regarding what paperwork is required.
What are offline donations and do they count towards the Bonus Challenge or Grand Prizes?
Offline donations are checks or cash received by your organization during the course of the Challenge. Because offline donations are not made directly through the CrowdRise platform, they do not count towards the contests for the Grand Prizes, Bonus Challenge Prizes or any other prizes in the Challenge. However, you’re welcome to enter any offline donations you receive on your own fundraising page to show the overall impact of the campaign’s efforts. Just keep in mind that offline donations will only show on your individual fundraising page; they won't be calculated into the Challenge leaderboard rankings.
How does my charity receive the money donated to our cause?
When a donor makes a donation, the funds will be processed by the payment partner that you chose, either PayPal Giving Fund or WePay. Both are PCI Level 1, secure credit card processing services. WePay sends funds to charities in real time. PayPal Giving Fund will send your nonprofit a check within 90 days of the initial donation date and then around the 25th of every month thereafter. Your nonprofit can also enroll with PayPal Giving Fund to receive donations electronically once a month via your PayPal Business account. Charities will receive their payments less the Transaction Fee.
Click Here to learn more about PayPal Giving Fund and WePay.
Click Here to learn more about PayPal Giving Fund and WePay.
What happens after the Challenge is over?
When the Challenge officially ends on [MONTH DATE at TIME], the DONATE button on your page will be disabled. Meaning that you will not be able to receive any donations to your Challenge fundraising page after this time.
However, if you want to start a new fundraiser, Contact Us and we can set up a redirect for your page.
However, if you want to start a new fundraiser, Contact Us and we can set up a redirect for your page.